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Streaming shift - pay-TV cord-cutting

Technology & Product Transition · Digital & AI disruption

What it is

Households dropping cable or DTH subscriptions in favour of streaming on connected televisions. India is following the pattern seen elsewhere, with pay-TV losses steepest in tier-1 cities where broadband penetration is highest

In smaller towns the substitute is often free satellite rather than streaming, so the pay-TV base erodes from both the top and the bottom simultaneously

Impact on industries

  • The structural threat to the whole distribution layer - a streaming home needs no box, headend, LCO or carriage, and the highest-ARPU urban subscribers go first
  • US precedent is sobering - pay-TV there lost roughly 25 mn subscribers over a decade, on the same drivers
  • Cable operators own the broadband connection that cord-cutting requires, so the operator that pivots to fibre captures the household it is losing as a TV customer
  • Cord-cutting is slower in India than in the US because pay-TV pricing is already low, so the saving from switching is modest and the transition is gradual

Industries affected